Shipping And Delivery
Our Kittens are shipped with most major airlines; they all have pressurized cabins with climate control systems, the kittens are flown in a special compartment for pets. We strive to provide you with extraordinary customer service from beginning to end. We explain every detail thoroughly providing full flight and tracking details so you can stay connected to your kitten(s) throughout the process.
HOW DO WE SHIP OUR KITTENS?
Our Vet does a complete health exam on your kitten which includes a fecal test to check if the cat is free from any worms or parasites. (We only ship our kittens on airlines that implement a Pet Safety Program) or We ship using Well Specialized Animal Courier.
We will book a delivery appointment (flight) as soon as we receive the reservation deposit(30% of total cost) and send you an email which includes the flight Details, schedules, tracking code & pick up details.
you will receive an email and phone call from the delivery agency with full flight details Confirmation. Before take-off, and the delivery agent will continually update you step-by-step on the progress of the flight until your kitten arrives safely at your doorstep.
You can also use the tracking number which we will send to you after the flight confirmation to track the progress of your kitten’s flight from the website of the delivery agency.
Our kittens normally ship out early in the morning and they are delivered later on that same day or the next day in the morning if we put him/her on an early flight depending on your location.
NOTE: When you purchase your kitten from us the first thing that you need to do is to take the kitten to a licensed vet within 7 days to make sure he/she is in good health condition else our refunds policy will not apply.
HOW LONG WILL IT BE BEFORE YOU RECEIVE KITTEN?
Given the kitten is at least 8 weeks of age or older and has the right medical documents required for shipment, we normally deliver within 6-8 hours the same day or the day after depending on your location.
Note: We require at least 2 hours to purchase the airline ticket. That is the only way to get good airfares, so please be patient and we will do the best we can to get your kitten to you as fast as we can.
HOW WE DELIVER OUR KITTENS IN THE SUMMER?
Delivery and Shipping will be carried out by a professional animal relocation agency and the kitten will be shipped mostly by land with temperature regulatory crates…
All kittens are flown in the pet conducive part of the aircraft which is a safe temperature-controlled environment.
Note: Any fees owed because of flight cancellations will be the responsibility of the individual who receives the kitten.
THANK YOU! for choosing Exotic Paw Cattery as your Savannah breeder!!!